Edenmore Nursing Home in North Devon, providing 24-hour nursing care, is thrilled to maintain their ‘Good’ rating in all five key areas following its latest inspection by the Care Quality Commission (CQC).
The CQC found that Edenmore continues to provide care that is safe, effective, caring, responsive and well-led, with inspectors noting that the team worked together well to provide safe care that met people’s individual needs and that relatives describe the care home’s team as ‘exemplary’ in the way they support their family members.
One of the inspection’s key findings was that Edenmore carefully assessed people’s individual health needs before they moved into the home. The home ensured that each person’s care, support and treatment could meet their needs and preferences, while also maximising independence and personal choice wherever possible.
Inspectors also found that the team members at Edenmore receive a thorough induction and ongoing training delivered both within the home and through the home’s care academy, Evolve Care Academy, based in Bristol.
One relative shared, ‘Staff are amazingly kind. Much more than I expected. They treat him so well. I see how they work with him and other residents. So much patience. He feels safe there.’
While there are residential homes in the town, Edenmore is the only home able to provide 24/7 registered nursing support.
Home Manager, Gayle Cooper, shared: ‘Receiving the news that we had kept our ‘Good’ rating was such a moment of pride and delight, reflecting the hard work and commitment from all the team. The team were very happy to hear the news, they all felt really respected, appreciated and valued.’
To see Edenmore Nursing Home’s full report, this can be found on the CQC website.
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For more information about Edenmore Nursing Home, visit www.edenmorenursinghome.com
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