Charity helpdesk to accept call of the wild

A local wildlife charity is this week re-launching its Wildlife Helpdesk which aims to give advice to people with enquiries about a range of wildlife issues. The Devon Wildlife Trust has opened the doors of the Helpdesk which is being run from its offices in Commercial Road, Exeter, next to the charity's headquarters at Cricklepit Mill. Up until now the organisation has run an ad hoc advice service to respond to the hundreds of calls it receives each year. Now with a £10,000 Awards for All grant from the Big Lottery Fund, the organisation has revolutionised the facility to provide a better service to the public, including the creation of a drop in facility for people in the local area. Verity Hunt DWT's Administration Officer said: "We get many calls on a wide range of issues such as planning, wildlife gardening and species identification. It is clearly a very popular and important service we are running but it's been crying out for more funding and more volunteers to help. It's fantastic to now be up and running and to be able to take more calls and for people to be able to drop in to see us. The grant has helped us maintain, improve and expand the service so we can respond more efficiently to more people's requests for information and advice." The service is being run primarily with the help of local volunteers who are using their time and knowledge to help others in need. Alice Waterson, one of Helpdesk's longer-standing volunteers, says: 'Being involved in the new helpdesk has been really exciting. We now have some great facilities here and we will be able to provide a really useful information service to the public. It's very rewarding to be helping local wildlife and in helping local people to learn and understand more about the species and habitats we have here in Devon'. People who wish to use the service can call 01392 260884 email hdesk@devonwildlifetrust.org or pop in weekdays between the hours of 10am and 4pm. For more information about Wildlife Helpdesk visit www.devonwildlifetrust.org