Thursday, 5 March 2026
Supporting Peter – A Valued Member of Ilfracombe Nursing Home’s Community
Tuesday, 3 March 2026
Hedgehog Tales at Hatherleigh Nursing Home
Wednesday, 18 February 2026
Sundial Care Home Visits Sidmouth Donkey Sanctuary
Family members (residents) travelled together to the next town over in the home’s eight-seater car, supported by team members and volunteers. The sanctuary, which provides lifelong care and rehabilitation for hundreds of rescued donkeys, is a familiar and much-loved destination for the care home, with them having arranged regular visits throughout the years.
Family members spent time walking around the paddocks, meeting the donkeys and learning about their individual stories. Being around animals can have a calming and therapeutic effect, which supports wellbeing by encouraging conversation, and creating relaxed opportunities for social interaction. No outing would be complete without time to enjoy a hot drink and sweet treat in the café, which looks out over the donkey paddocks and rolling Devon landscape.
At Sundial Care Home, supporting family members to remain active and engaged beyond the home is an important part of everyday life. Alongside outings to neighbouring towns such as Sidmouth and Ottery St Mary - which offer opportunities for family members to visit familiar places and enjoy local surroundings, the home also hosts annual events, welcoming the community into the heart of the home.
These opportunities are available for those who wish to take part and are a way to support wellbeing through social interaction, and shared experiences.
If you would like to learn more about Sundial Care Home, please visit https://www.sundialcare.com/activities-in-care/
Friday, 13 February 2026
Hand Crafting a Legacy, The Story of Stan Herbert
Every life
carries a story worth sharing. At Sundial Care Home we tell the story of
Stanley Herbert (Stan), a true naturalist and beloved family member (resident)
living here, whose journey has taken him from military service in Libya, across
the oceans to New Zealand, through decades of farming, and into a lifelong
passion for craftsmanship and nature. Stan’s story offers a glimpse into a life
shaped by fearlessness, skilled hands, and the love for his family and the
great outdoors.
A Wartime
Childhood
Stan Herbert was
born on 27 October 1937 in Beckenham, Greater London, and spent his childhood
in Penge, Southeast London, with his parents and his sister, Grace. His
earliest memories are set against the backdrop of wartime Britain and Stan
recalls one day while walking with his mother, a buzz bomb tore through the
sky, passing over the rooftops before exploding nearby.
School Years
and a Sandwich Shared
At school, Stan
showed a natural ability in the water, earning his lifesaving certificate. It
was around this time that he grew closer to his sweetheart, Maureen. Their
schools were divided, between boys and girls, so the pair would sit and share
sandwiches through the railings.
A Young Hero
When leaving his
education, Stan had hoped to pursue a career in carpentry, but his grandfather
who was a joiner advised against this. For now, his first job was working with
a photographer on New Oxford Street in London.
Whilst working
one day, he smelled smoke coming from the building next door, it was on fire.
Realising there were workers inside, he climbed through the skylight and ran
across the rooftops to get them to safety. This act of bravery earned Stan, the
“Young Hero”, a mention in the evening press. “There are plenty of things we
could say about Dad, but one thing that always struck us was that he was
fearless,” they shared.
Despite this
thrilling experience, Stan realised the photography trade wasn’t for him, so he
left the city behind, taking a farming job in Hayes, West London.
The Military
and a Dog Named Sly
Stan was later
called up for National Service and posted just outside Benghazi, Libya. He
served as a military dog trainer, working with his trusted dog, Sly. Stan
recalled if an anti-sniper dog suddenly sat down, he would instantly “hit the
deck”, between the dogs ears would be the direction of a sniper. Stan enjoyed
his time in the military, so he decided to stay an extra year after completing
his two years of service.
Maureen and
the One-Way Ticket
Whilst visiting
home on leave, the spark between sweethearts, Stan and Maureen was reignited.
When returning a spanner he had borrowed from her father, she was impressed by
his motorbike and he offered to take her for a spin. The pair were inseparable
ever since.
The couple
married in June, 1961, and made the decision to emigrate to New Zealand where
farm workers were needed. However after around six months, Maureen began to
miss home but they would need time to save money, as he’d only bought a one-way
ticket! In that time they welcomed their sons Michael in 1963, Peter in 1964
and David in 1966.
Life on the
Move, Farming Across England
When the couple
returned to England with their sons, Stan was drawn back to farming and built a
reputation as a skilled herdsman and stockman. Around this time they welcomed
their daughter Lindsay in 1969, before making the decision to settle down in
Devon. Finally, their youngest Jessica was born in 1977.
A Craftsman
at Heart
When health
issues unfortunately forced Stan to step back from farming, he worked part-time
in a joiner’s workshop in Colaton Raleigh. Stan had always been into woodwork
and settled into a more “common-sense aesthetic”.
“One of my dad’s
super powers was common sense,” his son Michael recalled. “He made a dining
table out of scraps. It was supremely practical.”
Life in Devon
allowed Stan to share his love for woodwork and the great outdoors with his
children. “If someone suggested that a fallen tree needed to be removed, we
would all go out to help get it,” they all remembered. “We would all have our
roles and the tree would be taken back home to chop up for firewood.”
Overall, Stan
has dedicated many years to woodworking, also founding a carving group with a
friend over 25 years ago that is still active today.
Life at
Sundial Care Home
Now in his
retirement at Sundial Care Home near Sidmouth, Devon, Stan is supported to
continue enjoying the things he loves most. Sundial has also planted his willow
fox, which now stands as a feature in the garden, and several of his
woodcarvings are displayed in the home. His family remain closely involved in
life at Sundial.
Stan’s legacy
lives on through his displayed crafts, the life he is supported to lead today,
and through his children. Fearless, practical, and family-focused, Stan has
crafted a legacy with his own two hands.
His children
summed it up best, “Dad is a true naturalist, with a huge gift for
understanding animals and the land. He’s a top human being — and we all agree.”
If you would like to
learn more about Sundial Care Home, please visit https://www.sundialcare.com/activities-in-care/
Tuesday, 27 January 2026
North Devon Nursing Home Throws Birthday Dance Party
Edenmore Nursing
Home in Ilfracombe, North Devon, recently held a birthday celebration for one
of its newest family members (the home’s fond term for residents), bringing
people together for an afternoon filled with nostalgic music, dancing, and
homemade cake.
Helen, described
by her daughter as ‘a really fun lady with a wonderful sense of humour’, has
been living at the North Devon Nursing home since December 2025, having moved
into the home following a hospital stay for a period of respite. To mark her 73rd
birthday, the team arranged a celebration in the lounge. Helen wore a sparkly
birthday badge, and everyone sang Happy Birthday as the team presented her with
a homemade cake!
Music from across
the decades set the tone for the afternoon. Songs such as Country Roads and
Let’s Twist Again prompted smiles, singing and movement, with some family
members choosing to dance together in the lounge while others joined in from
their chairs, clapping or singing along.
The celebration
reflected Edenmore’s approach to everyday life in the home, where people are
supported to choose to take part in the ways which feel right for them, whether
that’s being at the centre of the action or enjoying the atmosphere from a
quieter area of the room.
Helen, who has a
real fondness for singing, shared about the day, ‘It was one of the best days I
have had in a long time!’
Home Manager Gayle shared, ‘For us, it doesn’t matter if you’re living in our home for a few weeks as you get back on your feet or moving in longer-term. For the time you are with us, we want you to feel at home, and we will make a fuss about special occasions like birthdays because that’s what makes each person feel loved and cared for.’
Monday, 12 January 2026
Sundial Care Home Crafts Christmas Cards for Local School
Sundial Care Home, near Sidmouth Devon, have enjoyed crafting handmade Christmas cards for the children at Tipton St John Primary School as part of their ongoing connection with the local community.
Residents,
who the home fondly refers to as “family members”, took time to craft, stencil
and write messages in the cards, wishing each key stage a Merry Christmas from
everyone at the home. For many, writing and sending Christmas cards has been a
routine part of the festive season, and this activity has encouraged family
members to continue that tradition.
Family
member Marion and team member Liz Hunt took a walk to Tipton St John Primary
School to hand-deliver the cards. Children from the school have visited Sundial
Care Home in previous years at Christmas time to sing carols, and have also made
Christmas and birthday cards, helping to build a familiar and lasting
connection between the two generations. The school is already planning its next
visit, with pupils looking forward to coming into the home to read to the
family members.
These
intergenerational activities support family members in remaining a part of
their community and sharing traditions with local children supports a sense of
purpose, belonging and continued participation in community life.
If you would like to learn more about
Sundial Care Home, please visit https://www.sundialcare.com/activities-in-care/
Friday, 19 December 2025
Christmas Mingle at Sundial Care Home Brings Music, Pony Cuddles and Father Christmas
Sundial Care Home, located in the heart of Tipton St John near Sidmouth, Devon, recently welcomed loved ones, friends, and both familiar and new faces for their Christmas Mingle. The afternoon featured a delicious festive spread prepared by the home’s Kitchen Team, alongside homemade goods brought in by team members, some of who came in specially on their days off to enjoy the event.
Zara
King, gave a wonderful performance in the home’s lounge’s, whilst family
members (residents) enjoyed an optional glass of bubbly and sang along with
loved ones and the team. Gus, a Shetland Pony from Tiny Hooves Therapy Ponies
Devon, made a special visit, spending time with family members individually and
even going in the lift to visit those who preferred to remain in the comfort of
their rooms. Mikyla, the home’s Administrator, shared, “Everyone loved it—
family member Pauline, was in tears of joy!”.
The
home also welcomed Father Christmas to the party, (Maintenance Man, Matthew) who
took time to visit each family member, chatting and handing out gifts. It was
said a lot of the ladies liked the texture of his beard and family member Joan,
even asked to try it on! With everybody n the home beautifully set for
Christmas, the event created a warm and festive experience for family members
and visitors.
Sundial Care Home, near Sidmouth, Devon, continues to nurture connections within its care community. By welcoming relatives of both current and former family members to events, the home offers a sense of familiarity and comfort, particularly during the festive season. Events such as the Christmas Mingle reflect Sundial’s caring, community-focused approach, ensuring everyone feels welcome and supported.
If you would like to learn more about
Sundial Care Home, please visit https://www.sundialcare.com/lifes-journey-continued/
Thursday, 18 December 2025
Ilfracombe’s Only Nursing Home Maintains Their ‘Good’ Rating in Latest CQC Report
For more information about Edenmore Nursing Home, visit www.edenmorenursinghome.com
Friday, 5 December 2025
National Grief Awareness Week. The Grief That Starts Before Goodbye
Grief is not a single
moment. It isn’t just the final breath, the last phone call, or the quiet
closing of a door. Grief can begin long before goodbye, long before we
even have the words to name it.
For many, grief arrives as a slow
unravelling, not a sudden strike, but a quiet, physical breaking that aches
through the body long before the heart understands why. It comes in waves that
feel confusing and lonely, the shock that something is changing, the denial
that whispers maybe it’s not as bad as it seems, the anger that flares
at the unfairness of it all, the bargaining with life, doctors, hope itself.
Then come the heavy days of depression, the weary acceptance, and eventually,
gently the integration, when grief becomes something we fold into our lives
instead of fight against. These seven stages don’t follow rules or order. They
loop, repeat, collide. Grief is messy because love is messy.
And nowhere is this more true
than in dementia.
The grief of losing someone
who is still here
When someone we love is living
with a Dementia, we lose them in pieces.
It is a grief that feels almost
invisible, because the world often expects grief to follow death. But here,
death has not come, only the quiet, painful vanishing of the person you
remember. And that raises a question many carry in their hearts - is this grief
any different from the grief that follows death?
In truth, it isn’t.
The pain is real. The loss is
real. The longing is real.
As National Grief Awareness Week approaches, it encourages us to recognise this quieter
grief for what it is. The theme “Growing with Grief” reminds us that grief
doesn’t fade just because someone is still here. Instead, we grow around the
ache. We adjust our hearts, reshape our routines, and learn to love the person
in front of us while mourning the person they used to be.
In the everyday moments, grief
lies quietly
In social care, grief isn’t rare
or loud, it lives quietly in the day-to-day. It appears in the trembling smile
of a son who repeats himself again and again, trying to hold back the grief of
knowing his Dad no longer remembers the world they once shared. In the
soft sigh of a wife watching the person she married drift further into a world
she cannot enter. In the long pause before a carer answers the same
question again, and again, and again - with kindness, because they know it
isn’t really the question that matters, but the reassurance behind it.
These moments rarely make
headlines, but they shape the days of those who love, and those who care.
Within this grief, something else
grows too. A tenderness that wasn’t there before. A fierce patience. A
love that holds on, even through the cracks and the hurt.
Families learn to hold on to the
moments that are still left - a warm hand held tightly, a flicker of
recognition, a shared song that somehow still reaches the heart. They are small
moments, but they become everything.
You don’t have to carry grief
alone
National Grief Awareness Week is
a reminder that grief isn’t something we should carry alone. When we talk about
it, it becomes a little lighter. Stories connect us. Sharing brings comfort.
The Good Grief Trust continues to
shine a light for anyone walking through loss, whether that loss is sudden,
expected, complicated, or stretched across years of dementia. No one
should feel isolated in their grief, especially when their heart feels fragile.
This week is a chance to reach out, to talk, to really listen, and to give your grief some room, not to fix it or make it disappear, but to let a little hope grow alongside it.
National Grief Awareness Week runs from 2nd–8th December 2025
Monday, 24 November 2025
Finding the Right Rhythm: How Music Brings Connection to a North Devon Nursing Home
At Heanton Nursing Home in Braunton, music isn’t just background noise, it’s a source of comfort and connection.
For family members living with a Dementia, the right song can create a sense of calm, familiarity and belonging, moments that lift the atmosphere and bring people together. Robin Mitchell, who leads regular sing-alongs at the home, has seen first-hand how powerful music can be, and how important it is to get it right.
The music filling the lounge at Heanton might surprise people. Rather than relying on traditional wartime tunes, the playlists are shaped around the eras that today’s older adults grew up with - the 1960s and 70s.
Research into dementia and the brain has shown that the music people listen to in their teens and twenties tends to stay with them throughout life. According to Dementia UK, those years form strong emotional connections in the brain, meaning familiar songs from that period can create a sense of comfort and recognition, even decades later.
For Heanton’s family members, that means the sound of Sweet Caroline (released in 1969), ABBA, or Tom Jones is often what gets toes tapping and faces lighting up. Music from that era isn’t just nostalgic, it’s part of peoples lived experience, connected to the times they were working, raising families or even dancing at the weekend.
“When the right song comes on, you can see the change,” says Robin. “Someone who’s quiet might start tapping their feet, moving with the rhythm or joining in with a few words. It’s like the music gives everyone a lift.”
Studies by the NHS, Dementia UK and Alzheimer’s Society have long supported this approach, showing that familiar, preferred music can help reduce anxiety, encourage communication and social interaction, and promote a sense of wellbeing. It can also offer peace and comfort at more reflective moments.
Robin adds, “Even a song that brings a tear can be a positive thing, it helps people express how they feel. Everyone connects to music in their own way, and that’s what makes it special.”
Music plays an important role at Heanton. As a complex care home, someone’s feelings is an important part of truly understanding each person they support. Noticing the small things, tuning into emotions, and anticipating needs long before they’re expressed. Robin’s singalongs are a perfect example of this approach, using music to reach family members on an emotional level, helping them create moments of connection and enjoyment that feel familiar, personal and real.
To find out more
about the care and support offered at Heanton Nursing Home, visit Dementia, Complex, Respite, and
Residential Care in Devon
Monday, 17 November 2025
Lighting Up the Sky and the Community at a North Devon Nursing Home
By the time the first firework burst above the trees at Heanton Nursing Home, the grounds were filled with families, children in bright coats and people arriving with umbrellas. There was laughter, conversation and that unmistakable sense of community.
Residents (who they fondly refer to as family members) were wrapped in blankets and supported outside so they could be part of it all. Seeing them among the crowd, smiling as the fireworks lit up the sky, was one of the highlights of the evening. Many visitors commented on how special it was to see everyone, young and old, sharing the night side by side.
The BBQ ran non-stop, with people queueing for hot food made on-site using locally sourced meats from Reeds Butchers in Braunton, the same butcher that provides the meals enjoyed by family members every day. “You can taste when something’s local,” one visitor said.
Several people mentioned they hadn’t planned to do anything for Bonfire Night this year but decided to come along after seeing Heanton’s invitation. What might have been an ordinary evening at home instead became a night filled with laughter and conversation. Local councillor Graham Bell attended with his family and spoke with team members and visitors throughout the evening, sharing that sense of community that filled the grounds.
By the end of the night, £226 had been raised, which will go directly towards making Christmas special for the family members who call Heanton home. As people began to leave, almost everyone said the same thing, that they hoped this would happen again next year.
Although Heanton is known in the community as a complex nursing home, evenings like this show there’s so much more to it than that. It is a home full of life, laughter and connection, a place where family members are supported to take part, and where the community is always welcome to join in.
It’s a reminder that complex care doesn’t mean life has to be lived apart.
Friday, 14 November 2025
Remembrance Day Creative Tribute at North Devon Nursing Home
Edenmore Nursing Home in Ilfracombe, North Devon honoured Remembrance Day with a week of meaningful activities designed to encourage reflection, creativity, and connection.
Family members – the home’s affectionate term for residents – took part in poppy-themed arts and crafts, painting and decorating handmade tributes which are now displayed throughout the home. On Remembrance Sunday, the home gathered together to watch the televised national service, offering a shared moment for those wishing to pay their respects.
Home Manager Gayle
Cooper shared:
‘Remembrance Day holds deep significance for many of our family members – whether through personal memories, relatives who served, or simply the wish to pay tribute to those who gave so much. It is an emotional day for many, and we make sure to honour it in every way we can.’
Edenmore Nursing Home is the only nursing home in Ilfracombe, offering the reassurance of 24-hour nursing care so that help is always available when needed, without delays or waiting for support to arrive.
Sunday, 2 November 2025
Nursing Home Celebrates Diwali, The Festival of Lights
Hatherleigh Nursing Home in Okehampton, Devon, celebrated Diwali, the Hindu festival of lights, with a day dedicated to culture, cuisine, and community.
The home, which supports individuals on a cognitive journey, marked the occasion with traditional food, music, dancing, and colourful decorations. Team members from the Hindu community shared their culture with family members (residents) and colleagues, creating an inclusive and engaging experience for everyone.
Members of the kitchen team, Gurjeet and Jisho, prepared a delicious menu of traditional Indian dishes, including sweet and sour cauliflower, beef curry with vegetable rice, chickpea curry, and vermicelli pudding — all of which were enjoyed by everyone.
The team
transformed the dining room and lounge with colourful decorations and lights,
creating a welcoming and immersive space where family members, team members,
and visitors could come together. Everyone enjoyed watching a traditional Hindu
dance performance by a team member, while others came in on their day off and
brought their children along, adding an intergenerational element to the
celebration.
The Devon Nursing Home said “We’re proud to have such a diverse team and to share in the spirit of Diwali - a time of light, renewal and community. Wishing happiness and peace to all who mark the occasion.”
If
you would like to learn more about Hatherleigh Nursing Home, please visit https://www.hatherleighnursinghome.com/lifes-journey-continued/
Sunday, 14 September 2025
Storybook Magic: Winnie the Pooh Lunch Delights Edenmore Residents
What began as a simple Mad Hatter’s Tea Party for World Book Lovers Day in 2024 has led to the creation of The Edenmore Book Club, led by Home Admin Sarah Dullaghan, offering moments of connection and comfort for residents, fondly referred to as family members.
Each book club meeting involves Sarah reading a chapter of a book aloud,
surrounded by themed decorations and food throughout the home that the whole
team get involved with! In the past, family members have enjoyed timeless
classics such as Peter Rabbit, Charlie and the Chocolate Factory, and Paddington,
with the latest example being Winnie the Pooh for World Book Day.
A Community Effort
This year’s Winnie the Pooh afternoon was made even more special
with generous donations from the Ilfracombe community, with Winnie the Pooh
soft toys being gifted to the home. Family members were encouraged to sit back,
close their eyes, and enjoy the storytelling over a glass of nosecco (alcohol-free sparkling wine), creating a relaxed and engaging atmosphere.
Shared Memories
Many family members shared how the event brought back ‘happy memories’
of reading Winnie the Pooh to their own children and grandchildren. Sarah
reflected on the impact of these gatherings, saying, ‘Their smiles and
reactions brought the story to life for me!’’
More Than Just a Book Club
The Edenmore Book Club is about more than just reading, it’s a space for
sharing stories, reminiscing, and creating meaningful moments together. Held in
the main lounge, it remains easily accessible to all, where family members can
choose to be involved in the activities, reinforcing the home’s commitment to
recognising the values, beliefs, and identity of each person who calls Edenmore
Nursing Home their home.
The Sundial Summer Fair
Visitors
enjoyed a range of games, including Guess How Many Sweets Are in the Jar,
Name the Teddy, Hook a Duck, and the ever-popular Splat the
Rat. The fair also featured a variety of stalls, such as hair braiding, a
book stall, locally handmade children’s clothes, tea and coffee, cake sale,
face painting and more.
Singer
Zara King provided live entertainment throughout the afternoon which had a
couple of family members dancing non-stop, and later announced the winners of
the raffle as the day came to a close. Signature mocktails were served by small
business Botanic, alongside ice creams from the East Devon Ices van. Local
neighbours Bella and her mum Liz sold home-baked cakes to support Bella’s
school trip to New York and Hospice Care also supported the fair with a tombola
stall.
Team
members brought along their children to enjoy the activities and help run
stalls, creating opportunities for intergenerational connections within the
home. Leftover books and prizes from the stalls have since been donated to the
Tipton Fete, ensuring the community continues to benefit from the day’s success.
Sundial Care Home is nestled in the heart of Tipton St John, and has long been known for their strong community involvement. The care home places great importance on maintaining strong community connections for those who live there, supporting their wellbeing and sense of identity. Many family members come from the surrounding area, and events like the Summer Fair support them to stay close to their community, while also giving those from further afield the chance to build new community connections.
Sunday, 7 September 2025
Ilfracombe Soapbox Derby – Edenmore Wheels to Glory
Edenmore Nursing Home is no stranger to getting involved in an array of activities for their residents (fondly referred to as family members) to choose to be involved in, however not normally ones that involve four wheels and rolling through Ilfracombe! I am of course, talking about the recent Soapbox Derby, put on by Ilfracombe Round Table to support their own charity, as well as Children’s Hospice South West.
From the moment the idea was announced to take part (and
sponsor the event too!), the nursing home was keen to include as many people as
possible. The team, family members and their relatives got together to plan
Edenmore’s soapbox kart. In true community style, everyone pitched in – from
the hands-on builders of the kart with drills and saws (thanks Gayle Cooper,
Home Manager’s husband and grandson!) to family members offering design ideas,
colour schemes, and even a few cheeky suggestions for how to make it go faster!
The result was a colourful, Edenmore shaped kart that looked right at home
among the other imaginative entries.
Race day saw team members making the short walk down to
the town and joining the buzzing streets of Ilfracombe. Families lined the
route, the sun was shining, music was playing, and the atmosphere was one of
pure community spirit. Edenmore was the first kart to attempt the
course involving sharp corners, ramps and lots of hay bales (which Captain Jesu
made friends with on the test run!).
Team member Jesu shared ‘manuvering down the course was
quite challenging! The steering was all over the place as the kart was not
designed to have a house built on it – but I had so much fun and the turnout
was absolutely amazing – bring on next year!’
‘It was just brilliant to be part of the first-ever
derby,’ shared Gayle. ‘The atmosphere was electric, and the community spirit
made all the hard work worth it. We’ve already started talking about ideas for
next year!’
As the day came to a close, it was clear the Soapbox Derby had sparked something special in the community. Edenmore was proud to help launch what is sure to become a new Ilfracombe tradition.
Thursday, 21 August 2025
Sun, Sea and Surfboards – Ilfracombe Nursing Home’s Summer Garden Party
Edenmore Nursing Home recently celebrated the warm weather with a summer garden party, complete with inflatable instruments, a colourful array of decorations and a hula skirt or 2! The North Devon nursing home, close to the seaside, involved the residents (known as family members) and their families, as well as inviting the community to join the festivities
The Ilfracombe Nursing Home hosted
the beachboys themed garden party in the outdoor space in front of the home,
with team members spending the morning decorating it with flags, balloons,
wetsuits and surfboards (before adorning their best Hawaii outfits) for family
members to be surprised when the party started in the afternoon! As well as
being treated to mocktails under parasols, there was inflatable limbo that some
family members chose to join in with, all while enjoying the music from DJ
Ricky.
Home Manager Gayle shared ‘we had
an absolutely amazing afternoon, the weather, BBQ, DJ Ricky were fab, thank you
to everyone who helped set up and celebrate with us!’
Edenmore offers a variety of activities for family members to join in with at their own pace, including painting, flower arranging, and light exercise classes, the summer garden party is just one example of these activities!
To find out more,
please read about Edenmore’s Activities in Care HERE
Tuesday, 5 August 2025
A Day in the Life - From Domestic to Care Assistant at Devon Care Home
At Edenmore Nursing Home in Ilfracombe, care is more than a job – it’s a community, a purpose, and a chance to be part of something bigger than yourself. Every act of kindness, every shared smile, and every moment of support adds up to something truly meaningful. Our team is united by the desire to make a real difference in people’s lives. Every member brings their own story, their own spark, and their own strengths, working together to create a place of dignity, compassion, and belonging. Being a care assistant at Edenmore means knowing that what you do each day matters – not just to those you care for, but to the whole community.
Daisy is one such person - this is the story of someone who began by keeping things clean and tidy in the background, playing a vital role in creating a safe, welcoming environment. Over time, she found her purpose on the frontline of care, growing into a different role where she continues to support others and make a meaningful impact. Her journey shows that at Edenmore, every role matters – and everyone has the opportunity to grow and find meaning in the work they do.
When someone starts at Edenmore, regardless of their position whether in care, domestic, maintenance or any other role, everyone takes part in the same training. This shared foundation means that everyone understands the core values of compassion, dignity, and person-centred care. It also opens up the possibility for growth and change. If someone, like Daisy, discovers a different passion or calling after joining, they already have the knowledge and support to explore that new path.
Daisy’s Journey in to Care
Having moved from Birmingham to North Devon in 2023, Daisy joined the Edenmore team at just 18 as a Domestic Assistant, keeping the home clean, safe and homely. As a Domestic Assistant, you naturally begin forming relationships with the people living in the home but without being directly involved in their personal care. Over time, Daisy felt drawn to becoming more involved; to support the family members she’d built connections with in a more meaningful and personal way. It was this connection that led her to explore a new career path in care.
Foundations of Care
Daisy first spoke with Gayle, Edenmore’s Home Manager, and shared that she felt she would find greater fulfilment working in a care role. Gayle encouraged her to explore this further, and she was soon put forward for shadow shifts, where she joined a new team - learning the role while working together towards the shared goal of maintaining dignity, encouraging independence and a continuation of life for family members.
A Typical Day at Edenmore
Mornings
‘A day to day at Edenmore begins at 7:30am when we take handover from the nurse in charge and find out everything that happened on their evening shift. I do enjoy working both night and day shifts so sometimes I'm hearing from the night or the day team. Handover is both a lovely way to check in with the team before the shift over a coffee or tea. This could include a new family member joining, an upcoming event that day, or that the needs have changed for a family member.
If I am on a day shift, we support all the family members with getting up when they are ready (there are no set times, we’re not an institute we’re a home). For some family members I provide personal care in the form of supporting to take a shower, a bath or a flannel wash. My goal around personal care is to make that family member feel as safe, dignified and comfortable as possible, as I can only imagine how daunting and embarrassing it must be. It is important to me that family members have the option to choose their own clothes to wear, whilst anticipating their needs and wants to the best of my ability. I will then assist that person getting dressed and to look and feel their best, which could involve a shave for the gents, or a new hairstyle for the ladies. Doing the ladies and gents hair is one of my favourite parts of personal care, I love being able to encourage family members to have a pamper, the ladies particularly like having their makeup and nails done.
For some of our family members, communication can be in different forms, so the importance of building trust is really important. Some of our family members are non-verbal, or have minimal communication abilities, which makes building this trust sometimes a bit delicate as everyone is different. A lot of supporting our non-verbal family members is about active listening and creating a safe, comfortable and supportive environment using mindful communication techniques such as paying close attention to body language, using eye contact to show I am engaged with them, and being aware of my posture as to not come across as imposing.
During breakfast we often sit all together and enjoy music and chats with meals, which is not only a great way to encourage family members to eat, but I’ve also had some of my most memorable laughs that way too! A lot of our family members require support with their food and drinks, this can vary from supporting them with eating their meal, to spoon-loading or nurturing. I have found that supporting someone with their meal is a great way to connect and start building trust too. Whilst some family members sit close together, hold hands and chat the whole way through, some of our more introverted family members prefer more space and time to connect. A particularly rewarding part of my role is when you can actually see that with every word over a meal, it becomes easier for family members to open up and form their own connections.
Another really important responsibility of mine is using Caredocs, a system to record daily notes to document the morning for each family member I support, if it wasn’t documented, it didn’t happen. I do this throughout the day, normally after breakfast, mid-afternoon and just before my shift ends - it takes about 2-3 hours out of my 12-hour shifts to complete. Not only is this part of our compliance, but it allows us to share what the family members get up to, as well as feeding back to the clinical team about any changes/concerns/thoughts that we noticed throughout the day.
Afternoon
Lunch is different every day, with alternatives served for those who may not like, or cannot eat the main options. For our family members on soft or pureed diets, we always have wonderfully decorated desserts and main meals. We serve snacks and drinks of family members' choice throughout the day, and we love helping them to eat a well-balanced diet and keep hydrated.
After lunch, some family members choose to rest, while others enjoy a quiet moment with the TV, a good book in the Edenmore library, or a creative activity – always with a cup of tea close by. The afternoons offer plenty of ways to stay engaged in ways that feel familiar and meaningful. Some of our gentlemen enjoy painting, building, or helping out with maintenance tasks – one even recently "interviewed" for a spot on the maintenance team and helped paint the hallways. Many of our ladies find comfort and purpose in folding laundry, tidying tables, or doing the dishes – continuing the everyday routines that feel like home. There are also themed music sessions, special visits (including some unforgettable ones from the local zoo), and even the occasional singalong led by Manager Gayle herself - depending on your taste in music, of course!
For family members with more complex needs or limited communication, we focus on sensory experiences which include music, lights, textures, or spending time in the garden. When the weather’s nice, we love going out into the Ilfracombe community using our car, and even in colder months, a trip to the park in a big coat can be a lovely change of scenery.
Evening
When it comes to a night shift it's all about making sure our family members feel safe and comfortable in their home, and helping them to get relaxed and unwind before bed. This looks different for every family member and sometimes midnight dancing and singing is what they want to do!
Night shifts involve supporting everyone to reposition in bed, help everyone use the toilet and stay hydrated overnight. This can also involve comforting some of our family members as the switch between day and night can be a little unsettling at times, so we keep things gentle and soothing.
Either way, night or day, there is always something to keep you busy, and always something to be done, at least at Edenmore we can have a laugh and a cuppa whilst doing it!
The Heart of Care
It's been a whale of a journey so far for me at Edenmore, understandably with lots of ups and downs which is something to be expected working in such a fast-paced environment with lots going on! The most challenging part of my role is the emotional demand, as seeing family members health decline as they move on in their journey is really hard. Being so involved in people’s lives, it is very easy to grow attached to them and their wonderful relatives who visit often, and it can be really upsetting to come in to work one day and hear they won’t be back. We’re often invited to funerals, and we receive the most thoughtful thank you cards which means the world to us because it reminds us just how important our job really is.
Although I think it is such an honour, and so beautiful to guide and support people on their final journeys, it really does take a toll sometimes. It is a blessing to feel things so deeply, and I have learnt it is never just me, there is always someone to wipe my tears when it gets too much and remind the team that we all have each other.
Care isn't for everyone, and it is definitely something you have to love doing, day in and day out. I admire each and every one of my team members who work so hard to support the home (and keep up with my drama of course!). My team's love for the family members and each other is uplifting and I couldn't think of a better group of people to work with. We have made friends for life and can be a challenging but rewarding job, it's so important that you work together and get on.
But honestly? Our family members are the ones who make every day that little bit brighter. We’re so lucky to spend time with such incredible people. To learn about their lives, their careers, their travels, their quirks. No two days are ever the same because no two people are. And that’s what makes this job so special.’



















